Cancellation Policy

Our Policy

We understand that plans can change, and we kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

• Cancellations with more than 24 hours’ notice: No charge will apply.
• Cancellations with less than 24 hours’ notice: The full appointment fee will be charged.
• Missed appointments (“no-shows”): The full appointment fee will also apply.

If you wish to reschedule your appointment, we will do our best to offer you the next available time. Please contact us as soon as possible to make these arrangements.

• Emergency Consideration: In cases of sudden illness or emergencies, fees may be waived at the discretion of Estuary View Private Medical Services on a case-by-case basis. Patients are encouraged to contact us as soon as possible in such circumstances. 

Thank you for your understanding and cooperation.